This policy explains what personal information Vura Digital LLC ("Vura Digital", "we"), a Wyoming limited liability company, collects through vuradigital.com and our booking and contact tools, how we use it, and the choices you have.
Information we collect
We collect information you provide directly, such as your name, email, company, and project details when you book a call or contact us. If analytics are enabled, we also collect basic usage data, such as pages visited and device type.
Website audit tool
When you use our free website audit, we test the public website address you enter and store the address and the results. We keep a one-way hash of your IP address for up to a day to limit how many audits can be run, and we record your approximate country so we can show the right booking link. To produce speed scores, the address you enter is sent to Google PageSpeed Insights. If you ask for the full report, we store your name and email with the audit, email the report to you, and may follow up once about it. You can ask us to delete this information at any time.
How we use information
We use your information to respond to enquiries, schedule and prepare for calls, deliver services, send project communications, and improve our website. We do not sell personal information.
Cookies and analytics
We use essential browser storage to run the site and to remember your cookie choice for six months. Analytics tools load only after you accept them in our cookie banner. They are Google Analytics 4, which sets the _ga cookies for up to 13 months to count visits and see which pages are useful, and Microsoft Clarity, which sets the _clck and _clsk cookies to show anonymized heatmaps and session recordings with form inputs masked. We do not use advertising or cross-site tracking cookies. If your browser sends a Global Privacy Control signal, analytics stay off unless you switch them on. You can accept, reject or change your choice at any time with the Cookie settings link in the footer, and rejecting removes the analytics cookies from this site.
Sharing with service providers
We share information only with providers that help us operate, under terms that require them to protect it. These currently include Cloudflare (website hosting, form processing and storing audit results), Resend (delivering form submissions and audit reports by email), Google PageSpeed Insights (testing the website addresses entered in our audit tool), NeetoCal (call scheduling), Google Meet (video calls), Zoho Mail (email), Google Analytics and Microsoft Clarity (website analytics, only with your consent), and the CRM tools we use to manage enquiries.
Data retention
We keep enquiry data for as long as needed to respond and for up to 24 months afterwards, and client project data for the duration of the engagement plus any legally required period.
Your rights
Depending on where you live, you may have the right to access, correct, delete, or export your data, or object to certain processing. Contact us and we will respond within 30 days.
Changes to this policy
We may update this policy from time to time. The date at the top of the page shows when it was last revised.
Questions about this policy? Email hello@vuradigital.com.